FAQ

Shipping information:

We will ship your product within one working day after the payment has been completed and if items are on stock. We are shipping to every country in Europe. 

If you have more questions about shipping you can send us an email or fill in the form on the contact page. Once we shipped out you'll receive a track & trace.

You can always check your status of the or the order via the link provided in Order confirmation email.

Return your product

For details when you may return your product, see our Terms and Conditions.

You can return a product (s) in one of the following way:

  • PAID by you: Return using a local postal services of your choice.

To ensure we safely receive the returned product (s), we recommend that you use a tracking service when returning product (s) by this method.


Please note that we will only be able to adhere to triggering the refund amount within 14 days if your selected local shipper is able to deliver the product (s) to us within that period.

It is important that you follow the guidelines below when returning the product (s):

  1. Place the product (s) that is being returned back in the original packaging and pack it well in a box, bag or carton to protect the product (s) and its original packaging.


Important
: the parcel must be properly closed and taped.

Return by courier: have the courier place his name and signature on the appropriate part of your return label and keep this part for your own administration. The signature confirms that the courier has received

sneaker request

If you have a special sneaker that u want but you can't find it anywhere, Send us an email with the information about the sneaker and your preferred pricing and we will start searching for you (don't forget to put your sneaker size in the email as well)! You can also fill in the form on the 'contact' page.

Something about the sneakers

The sneakers that we sell are 100% authentic.That's based on the place where we buy the sneakers. They check the sneakers for us. But what do you have to do if you aren't satisfied with your purchase. Send us an email with why you aren't satisfied with your purchase.  We can talk about what's wrong and think together about how we are going to fix the problem. There are a two things that we can do. First you can send the shoes back and we will return you your money back. Second if you don't like that you can keep the shoes and sell them yourself.